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What do you do when the ROKS Box application is not showing on the device?

Written by Cole Fuquay

Updated at March 28th, 2024

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Complete a hard restart.

  1. Open the panel on the side of the box and hold the power button down on the tablet device for 3-5 seconds. 
  2. The user can then choose an option to either restart or turn off the device.
  3. Either option will work, if the user turns it off they will have to manually turn it back on. 
  4. If your device does not open you may have a newer model. Simply unplug the device from its power source/outlet and it will reboot itself.
roks box missing app reboot hard restart power source

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