If you notice a missing vehicle year when invoicing or requesting compatibility by VIN, it doesn't necessarily mean that the vehicle is missing from Internal. It's very possible that it's hidden due to having associated SKUs or only unsellable SKUs. In this event, there is a solution.

When invoicing or requesting a SKU by VIN, there is an option to Show All next to the year. Clicking this button will give you the option to select vehicle years that are currently missing compatibility. This is common with 2025 model vehicles.

If the year is still missing after you click Show All, don't hesitate to get in touch with nickj@ikeyless.com or techops@carkeysexpress.com. Be sure to include the VIN and SKU being used in your email.

Please also be sure to let us know what SKU is being used if the vehicle you're servicing is on Internal, but has no compatibility.

SmartPro: REMINDER 

Regularly updating your SmartPro is the most critical step in maintaining your device. You should update individual modules every other day and perform a full software update once a week, at minimum.

Toyota TechStream Software

• Version 2024.02.004.02

SmartPro Tech Help and Compatibility

• Advanced Diagnostics' Youtube Channel 
• MYKEYS Pro
• Advanced Diagnostics Technical Support: 
  • (702) 799-9705
• CKE Operations Support Representative: 
  • (888) 272-4901