Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (US)
US English (US)
MX Spanish (Mexico)
  • Home
  • Latest Updates
  • Tech Tuesday

Tech Tuesday #224

March 25, 2025

Written by Matt Shore

Updated at April 30th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Key Cutting Equipment
    Gymkana 045 ILCO Key Machine Bianchi 303 Key Machine
  • Universal EZ Installer
  • On Board Programming
  • Pairing Equipment
    IM508 SmartBox SmartBox Mini SmartPro
  • Simple Keys
    CDJ Combo Simple Key CDJ Fobik Simple Key CDJ Smart Key Simple Key Ford Combo Simple Key GM Flip Simple Key Honda Combo Simple Key Nissan Smart Key Simple Key Nissan Combo Simple Key Toyota Combo Simple Key
  • Support Documentation
  • Universal Remotes
    Universal Remote Classic Universal Remote
  • Vehicle Information
    CDJ FAQs Ford FAQs Honda FAQs Mazda FAQs Subaru FAQs
  • NASTF Resources
  • FAQs
    General FAQs
  • Latest Updates
    Tech Tuesday
  • OEM Programmers
    Ford OE Programmer Audi/VW OE Programmer JLR OE Programmer Volvo OE Programmer Toyota OE Programmer GM OE Programmer CDJ OE Programmer Nissan OE Programmer
  • CKE Programmer Manuals (dongles)
    Onboard Programmable Remotes GM Remote With Dongle EZ Installer Pro Classic
  • ROKS Box Information
  • Programming Advice
  • General Key Information
+ More

Table of Contents

Hello, Techline Issue Tax ID For VIDA Toyota TechStream Software SmartPro Tech Help and Compatibility

Hello, 

Welcome to the Two-Hundred-Twenty-Fourth edition of Tech Tuesday, a weekly email/newsletter where Tech Ops will provide you with new ideas, procedures, tools, and anything new to help you in the field.

Techline Issue



We have tested and confirmed a solution to the following issue:

When using Techline Connect, after selecting Learn Immobilizer/Add Keys, the 10:30 minute timer gets to about 6:00 and suddenly jumps to 55 seconds. You then get the VTD Secure Access Locked error message.


Solution:

When the on-screen prompt tells you to turn the ignition ON/leave the engine OFF

DON'T turn the ignition on and proceed with the IGNITION OFF


--------------------------

• This is a solution to the specific issue outlined above. We did not test this with any other issues.

• We cannot 100% guarantee that this will work in all instances. We successfully tested this on multiple vehicles, but your mileage may vary.

• This may need to be attempted multiple times.
 

Tax ID For VIDA


 


As you may have seen, Volvo now requires a Tax Identification Number (TIN) to purchase a VIDA subscription.

Our TIN is 20-8804815

This can be entered on the Volvo Bookstore website under Account > My Profile



--------------------------

SmartPro: REMINDER 

Regularly updating your SmartPro is the most critical step in maintaining your device. You should update individual modules every other day and perform a full software update once a week, at minimum.

Toyota TechStream Software

Version 2024.02.004.02

SmartPro Tech Help and Compatibility

Advanced Diagnostics' Youtube Channel 

MYKEYS Pro

Advanced Diagnostics Technical Support: 

(702) 799-9705

CKE Operations Support Representative: 

(888) 272-4901
 

digital innovations tech updates

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 2007 Dodge Dakota Remote Key Programming Instructions
  • 2016 Chevrolet Cruze Remote Key Fob Programming Instructions
  • 2015 Chevrolet Cruze Remote Key Fob Programming Instructions
  • Tech Tuesday #217
  • Customer Support
  • Contact Us
  • Return Policy
  • Terms & Conditions
  • App Terms & Conditions
  • Other Services
  • Buy Back Program
  • Locksmith Referral Registration
  • About
  • Our Story
  • Careers
  • Technology Leaders
  • What Drives Us
  • CKE Cares
  • News and Events
  • Reviews
  • Contact
  • Contact
  • 12101 Sycamore Station Place
  • Suite 140
  • Louisville, KY 40299
  • 1-877-445-3953
  • M-F 8:30am - 9:00pm EST

© 2024 Car Keys Express

Replacing car keys is simple and affordable again.™

Expand