NASTF SDRM 2.0 INFORMATION SHEET

Authorization Requirements

With the launch of the new SDRM portal we now have to alter the way we do D1 Authorizations. Simply having a signed invoice will no longer suffice.

When does a D1 Authorization need to be completed in SDRM 2.0?

●    Fill out the D1 Authorization form in the SDRM 2.0 portal for EVERY transaction using your LSID.

○     You have 5 days to complete the D1 and associate it with an OEM transaction.

○     SDRM will automatically pair OEM transaction to D1 with the same VIN

Dealership/Auction Customers

●     Use the Auction Authorization form for all dealership and auction customers.

●    Vehicle Owner/Customer Information = Dealer or Auction business name, phone number, address.

●    Upload picture of signed invoice for supporting document 

Repo Customers

●    Use Auction Authorization

●    When servicing a repo company you are required to upload an Authorizing Document to the D1.

○    This document should be the Repossession Form authorizing the repo company to repossess the vehicle.

■    This form will contain the vehicle information (VIN, Make, Model, Etc.), as well as the vehicle owner information.

■    Prior to uploading the document to SDRM 2.0 you MUST redact all owner information. Meaning, the information must be blacked out and not visible.

○    A blanket authorization from the repo company is acceptable.

Walk-up Customers

●    Use the Customer Authorization for all walk up customer transactions in which you used your LSID.

●    You should do this on your phone so the customer can sign the form.

○     You can begin the D1 on your laptop, save, then complete with the customer on your phone.

●    If you are servicing a walk up customer you must verify their ID matches their registration and complete the D1 form prior to performing any work.

●    If you are in an area without internet connectivity, you can download the D1 Authorization form, complete it, have the customer sign it, and upload to theD1 as an Authorizing Document.

●    VSP must e-sign also.

We are waiting on NASTF to complete the API that will allow Internal to talk to SDRM 2.0 and transfer authorization info automatically for dealership customers. I do not have an ETA on that. So, we have to do the manual process in the meantime.

Notes from NASTF

How do I get a key code with SDRM 2.0?

Access the OE site just as you always have with one exception; you will now use a passcode generated by Authy instead of your old password.

If you need a link to an OE site use https://www.nastf.org/i4a/pages/index.cfm?pageid=3292 Here is a 3 minute demonstration video https://www.youtube.com/watch?v=r1e-n6KgGDU How do I complete my D1s, manage my account or get a new account?

Go to sdrm.nastf.org

●    Login to sdrm.nastf.org (The SDRM 2.0 portal)

●     Enter your email address and 12 character password

●    Hit enter

●     Use Authy to generate a code There is a demonstration on our YouTubeChannel https://www.youtube.com/watch?v=CG0J5z0uhWg

●    Hit enter

Need help choosing and filling out D1 forms?

Go to our YouTube channel and start here:

●    D1 overview https://www.youtube.com/watch?v=YLF7xfmn28s

●     Auction D1 (Auctions, Repos, Dealer ownedvehicles or privatefleet) https://www.youtube.com/watch?v=Dr9dTwp8ILw

●     Customer D1 form https://www.youtube.com/watch?v=8p3WeZGnmQY

●    Contracting(3^rdparty where there is a vehicle owner)https://www.youtube.com/watch?v=B3no_hVCXDI